Privacy Policy

1. Information We Collect

The information we collect depends on how you use DriveNext. It may include:

• Your name, email address and phone number.
• Account details and profile information.
• Dealership details, business information and staff information provided through dealership accounts.
• Vehicle information, photographs, descriptions and other content submitted when creating listings.
• Information submitted through customer support, enquiry, contact or suggestion forms.
• Subscription, billing and transaction-related information.
• Technical information such as IP address, browser type, device type and website usage information.
• Information received from third-party authentication providers when you choose to sign in using those services.

2. Facebook, Meta and Other Social Login Services

DriveNext may allow users to register or sign in using third-party authentication services, including Facebook or other Meta services and Google.

When you choose to sign in using a third-party provider, DriveNext may receive information that the provider makes available to us and that you have authorised them to share.

Depending on the provider and permissions granted, this may include information such as your name, email address, profile identifier and profile image.

We use this information to authenticate you, create or connect your DriveNext account, provide our services and protect account security.

DriveNext does not receive your Facebook, Meta or Google password.

3. How We Use Your Information

We may use personal information for purposes including:

• Creating and managing DriveNext accounts.
• Authenticating users and securing accounts.
• Creating, managing and displaying vehicle listings.
• Creating and managing dealership profiles.
• Connecting customers with sellers or dealerships.
• Responding to enquiries and providing customer support.
• Managing subscriptions, promotions and payments.
• Sending service-related notifications and communications.
• Maintaining, analysing and improving the DriveNext platform.
• Detecting and preventing fraud, misuse and security incidents.
• Meeting applicable legal and regulatory obligations.

4. Public Information and Vehicle Listings

Certain information submitted to DriveNext is intended to be displayed publicly. For example, vehicle listings may display vehicle details, photographs, dealership information and other information provided for the purpose of advertising a vehicle.

You should not include sensitive personal information in content intended to be publicly displayed.

5. How We Share Information

DriveNext does not sell your personal information.

We may provide information to third-party service providers where reasonably necessary to operate DriveNext. These may include providers that assist with:

• Website and cloud infrastructure.
• Authentication and account services.
• Payment processing.
• Email and communications.
• Analytics and website performance.
• Security and fraud prevention.

We may also disclose information where required or permitted by law, legal process or a government authority, or where reasonably necessary to protect DriveNext, our users or others.

6. Payments and Stripe

DriveNext may use third-party payment providers, including Stripe, to process subscription payments and other transactions.

Payment information is processed by the applicable payment provider in accordance with that provider's terms and privacy practices.

DriveNext does not need to directly store full payment card numbers when payments are processed by these third-party payment providers.

7. Cookies and Similar Technologies

DriveNext may use cookies and similar technologies to operate the website, maintain user sessions, authenticate users, remember preferences, understand how the platform is used and improve our services.

Your browser may allow you to control or disable cookies. Some DriveNext functionality may not operate correctly if required cookies are disabled.

8. Data Security

We use reasonable technical and organisational safeguards designed to protect personal information from unauthorised access, disclosure, alteration, misuse or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide DriveNext services, maintain business and transaction records, protect our platform, resolve disputes and comply with applicable legal obligations.

The length of time information is retained may depend on the type of information and the reason it was collected.

10. Access and Correction

You may request access to personal information DriveNext holds about you or request that inaccurate information be corrected.

Where available, some account information can also be reviewed or updated directly through your DriveNext account.

11. Account and Personal Data Deletion

You may request deletion of your DriveNext account and associated personal information.

This includes information associated with accounts created or connected through Facebook, Meta, Google or other supported authentication providers.

When we receive an eligible deletion request, we will delete or de-identify applicable personal information within a reasonable period, subject to information we may need to retain for legal, security, fraud prevention, accounting or legitimate business purposes.

12. Third-Party Websites and Services

DriveNext may contain links to third-party websites or services. Those services operate independently of DriveNext and may have their own privacy policies.

We recommend reviewing the privacy practices of any third-party service before providing personal information to it.

13. Overseas Service Providers

Some technology and service providers used by DriveNext may operate infrastructure or process information outside Australia.

Where third-party providers process information on our behalf, their handling of information is also subject to their contractual obligations and applicable privacy requirements.

14. Children's Privacy

DriveNext is not intended for use by children under the age of 18 to independently create accounts or advertise vehicles.

We do not knowingly seek to collect personal information from children through accounts intended for adult users.

15. Australian Privacy

Where applicable, DriveNext handles personal information in accordance with Australian privacy requirements, including applicable requirements under the Privacy Act 1988 (Cth).

16. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology or legal obligations change.

The latest version will be published on this page and the "Last updated" date will be revised when appropriate.

17. Contact DriveNext

If you have a question about this Privacy Policy, would like to access or correct your information, or would like to request deletion of your account or personal information, please contact DriveNext Australia.